Privacy Policy

Effective date: October 31, 2026

This policy explains what data ChartDetector AI (“we”, “us”, “the app”) collects, how it is used, who receives it, and the choices you have. ChartDetector AI is published on Google Play by OVRN. This page is hosted on gettoneadapt.com, another OVRN website.

1. Information we collect

• Account information: your email address and, if you provide it, your name. If you sign in with Google, we receive these from your Google account. Passwords are stored only in securely hashed form.
• Chart images: screenshots you upload or photos you take with your camera, so the app can analyse them. We only access your camera or photo library when you choose to add a chart.
• Questions: any question you type or tap when you run a scan.
• Analysis results: the chart data extracted from your images, and the news digest and study notes the app generates for you.
• Feedback: a thumbs up or down on a result, and the reason if you give one.
• Support messages: what you send through Contact support, with your email address and app version.
• Subscription information: your plan, renewal status and purchase history. Payments are handled by Google Play, and we never see your card details.
• Usage and diagnostics: screens viewed, buttons tapped, scans run, the tickers and timeframes you scan, errors, app version, session ID, language and region settings, and your device's make, model and Android version.
• Device identifiers: a random ID created when you install the app, and your Android ID, which we use to apply the free-scan limit to each phone. Software from our subscription provider may also access Google's advertising ID. We do not use it to show ads.
• Approximate location: your country, worked out from your IP address or your device's region setting. We do not collect precise location.
• Scan counts: how many scans you have run, used to apply plan limits.
• Push-notification token: only if you turn on notifications.

2. How we use your information

• To provide the app's features and keep your saved scans available across devices.
• To analyse your charts. Your chart image, your question and the text extracted from your image are processed by AI services. These requests do not include your name, email address or account ID.
• To manage your subscription, apply scan limits and prevent misuse of free scans.
• To understand how the app is used, fix problems and improve it.
• To send essential account emails, such as sign-in confirmations and password resets, and to reply to you when you contact support. We do not send marketing emails.
• To send notifications you have opted into. You can turn them off at any time.

3. Sharing

We do not sell your personal data, we do not show ads, and we never connect to any brokerage or trading account. Data is shared only with the service providers needed to run the app, and where required by law:

• Supabase: hosting, database, authentication and private file storage.
• OpenRouter, which routes requests to Google Gemini models and Exa web search: receives your chart image, your question and the extracted text to generate the analysis. Exa receives a news search based on the chart's ticker.
• Google: Google sign-in, if you choose it, and subscription payments through Google Play.
• Adapty: subscription status and purchase history, linked to your account ID so Pro works across your devices.
• Expo: delivers app updates and, if you turn them on, push notifications.
• Resend: delivers your support messages, including your email address, to us.
• ipwho.is and ipapi.co: receive your IP address to look up your country. We save the country in our database, not the IP address.

4. Storage and retention

• Chart images are kept in a private storage bucket that only you and our server can read. They are deleted automatically about 7 days after the scan on the free plan and about 365 days after the scan on Pro. An image from a scan that failed or was cancelled can stay in that private storage until you delete your account or ask us to remove it.
• Scan results are kept until you delete the scan or your account, even after the chart image has been removed.
• Account information and scan counts are kept until you delete your account.
• Your push token is removed when you turn off notifications.
• Usage events have no fixed end date. When you delete your account, the link between those events and your account is removed.
• Support messages are kept until you ask us to delete them.
• Purchase records are kept by Google Play and Adapty for as long as needed for accounting, tax and refunds.

5. Your rights

You can delete any scan inside the app, and delete your whole account from the Profile tab. You can also ask us to delete specific data or delete your account by email, and we will complete the request within 30 days. Depending on where you live, you may have additional rights under local law. Contact us and we will honour them.

6. Security

Your data is encrypted in transit and protected by access controls, so each user can only access their own records.

7. Not financial advice

ChartDetector AI provides automated, educational chart analysis and hypothetical scenarios. The analysis may be inaccurate. It is not investment advice, and we are not a broker, dealer, or investment adviser.

8. Children

ChartDetector AI is for adults aged 18 and over. We do not knowingly collect data from anyone under 18.

9. Changes

If we make material changes to this policy, we will update the effective date above. Continued use of ChartDetector AI after changes take effect means you accept the updated policy.

10. Contact

OVRN, publisher of ChartDetector AI: support@gettoneadapt.com